We have shopped at JL since we got married in 1979 and bought a lot of household items and most electrical goods from them over the years, but not clothes, as I was never interested in designer labels or fashion. My wife has bought perfumes, shoes, haberdashery and some clothes and many Christmas presents from there. She was a traditional 'stay at home mum' so we only had 1 wage coming in for 16 years, until she started part-time working, I didn't have a high paying job, so we never had a lot of money, but always found JL competitive and interesting to walk round and buy things.
We are very disappointed and have said recently, as have many others, with JL closing, and M&S under review, Debenhams closed, there is little reason for us and others like us, to go into the town centre. We usually go into town every saturday and on 19th June 2021 we went into Atkinsons and were surprised how busy it was and that there were some young people in! Maybe that will be a replacement for JL, in part. I know that a final decision on JL Sheffield is being made this month, (June 2021) as Sheffield council reduced the business rates and offered incentives to keep them. The council leader said the store was profitable, so it's annoying that yet again, Leeds wins, as theirs is staying open and on a trip to Leicester, we saw a brand new tinted glass affair that is the new JL store there - I bet that stays open and does Leicester have more JL trade than Sheffield? Or is Sheffield's closure paying for Leicester?
There's no way we would go to Leeds or Leicester, just to go to JL as suggested by the company and we feel let down by them. I have used computers since the early 1980s and the pure on-line approach is ok for some things, but we both feel you can't beat physically touching and feeling items like clothes, shoes, sampling perfumes before buying; looking at cookers, washers, fridges, TVs and talking to knowledgeable staff. The business model needs to be online for sure, but backed up by bricks and mortar.